Terms & Conditions

Effective date: April 14, 2026

These Terms & Conditions ("Terms") govern your use of services provided by Just The Details ("we," "us," or "our"), including mobile auto detailing services, our website, and our phone and text message communications. By requesting a quote, booking an appointment, or communicating with us, you agree to these Terms.

1. Services

Just The Details provides mobile auto detailing services in and around East Grand Rapids, Michigan. Service availability, pricing, and appointment times are subject to change without notice and are confirmed at the time of booking.

2. Appointments and Payment

• Appointments are scheduled in 2-hour windows, Monday through Saturday, 9:00 AM to 5:00 PM ET.
• Prices are quoted per the package selected at booking. A 10% surcharge applies to third-row vehicles.
• Payment is due upon completion of service unless otherwise agreed in writing.
• Cancellations made less than 24 hours before the appointment may be subject to a fee.

3. SMS and Phone Communications

By providing your phone number to us, you consent to receive phone calls and text messages from Just The Details related to your service request, appointment reminders, post-service follow-up, and referral offers. Message frequency varies. Message and data rates may apply. You may opt out of text messages at any time by replying STOP. For help, reply HELP.

Some of our phone and text communications are handled by automated AI systems on our behalf. By contacting us, you acknowledge and consent to these interactions.

4. Referral Program

We may offer a $25 discount on a future detailing service when you refer a new customer who mentions your name at the time of booking. Referral credits have no cash value, are not transferable, and may be modified or discontinued at any time.

5. Customer Responsibilities

• Provide accurate contact, vehicle, and service-address information.
• Remove personal items and valuables from the vehicle prior to service.
• Provide reasonable access to the vehicle and, where applicable, water and electricity at the service location.
• Notify us in advance of any pre-existing damage or sensitive materials in or on the vehicle.

6. Limitation of Liability

To the fullest extent permitted by law, Just The Details is not liable for pre-existing vehicle damage, mechanical issues, or loss of items left in the vehicle. Our total liability for any claim arising out of services provided is limited to the amount paid for the specific service giving rise to the claim.

7. Disclaimers

Services are provided on an "as is" basis. We make no warranties, express or implied, beyond those required by law.

8. Governing Law

These Terms are governed by the laws of the State of Michigan, without regard to its conflict-of-laws principles. Any disputes will be resolved in the state or federal courts located in Kent County, Michigan.

9. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the "Effective date" above. Continued use of our services after changes are posted constitutes acceptance of the updated Terms.

10. Contact Us

Just The Details
East Grand Rapids, Michigan
Email: justthedetailss@gmail.com
Phone: 616-816-5347

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