Privacy Policy

Effective date: September 25, 2026

This Privacy Policy describes how Just The Details ("we," "us," or "our") collects, uses, and shares information about you when you contact us, request a quote, book a detailing appointment, or otherwise interact with our business, including through our website, phone calls, and text messages.

1. Information We Collect

We collect information you provide directly to us, including:

• Name, phone number, and email address
• Service address and vehicle details (year, make, model)
• Requested service package and appointment preferences
• Content of phone calls and text messages you exchange with us
• Appointment and payment records

2. How We Use Your Information

We use the information we collect to:

• Schedule, provide, and follow up on detailing services you request
• Communicate with you about quotes, appointments, and service updates
• Respond to your questions and communicate about the services you request
• Maintain records required for our business operations
• Comply with applicable law

3. Text Messages

You can call or text James at (616) 717-1192 about quotes and appointments. Texting is optional. Message and data rates may apply. Let James know if you prefer to be contacted another way.

Mobile information sharing: No mobile information, including phone numbers and SMS opt-in consent, will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors supporting customer service or security is permitted. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. How We Share Your Information

We do not sell your personal information. We share information only with service providers who help us operate the business, including:

• Our scheduling and customer-management system (Jobber)
• Payment processors, when applicable
• Law enforcement or other parties when required by law

These providers are only permitted to use your information to perform services on our behalf.

5. Data Retention

We retain your information for as long as necessary to provide our services, maintain business records, and comply with legal obligations.

6. Your Choices

• Text messages: Let James know if you no longer wish to receive text messages.
• Access or deletion: You may request a copy of the information we hold about you, or request that we delete it, by contacting us using the information below.

7. Children

Our services are not directed to children under 13 and we do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective date" above. Continued use of our services after changes are posted constitutes acceptance of the updated policy.

9. Contact Us

Just The Details
East Grand Rapids, Michigan
Email: justthedetailss@gmail.com
Phone: 616-717-1192

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